Frequently asked questions

What are the areas of a check that can be personalized?

There are several areas of a check that can be personalized. Areas include routing & transit number, account number, starting check number, custom/stock logo or monogram and the over signature line (OSL). Please see image below for details.

What payment options do I have?

We accept Visa, MasterCard, Discover, and American Express, utilizing the VeriSign service, one of the most recognized symbols of trust on the Web. Your credit card will be authorized at the order confirmation stage of the online ordering process. When items from your order have shipped, your credit card will be charged.

Can I order by phone?

If you need any help with your order, or if you want to place your order by phone, call us at 1-844-857-2898. We'll be glad to help.

Returns

If you have received your order and it is damaged or defective in any way, please let us know and we will replace it immediately. If you have received your order and feel that the personalization is not accurate to your online preview, we will be glad to re-print your order at no additional charge. We believe in our products and back them up with our 100% Satisfaction Guarantee. If you are not completely satisfied with your order, call us for a full refund at 1-844-857-2898.

Cancellation policy

All online orders are submitted to production immediately to provide the timeliest service possible. Therefore, orders cannot be canceled after they are submitted. Please call 1-844-857-2898 and speak with a representative for further assistance.

What is the difference between a Laser/Inkjet Printer and a Continuous printer?

If your printer prints one sheet at a time, it is most likely a Laser or Inkjet printer. If your printer has pin feeds or tractor feeds, use the Continuous option.

Who do I call to check on status?

We typically ship your order within 5 – 7 business days upon receipt of all order information, so you will not normally need to check on status. If you provide us your email, we will send you email shipment notification. However, you are welcome to call us for any reason at 1-844-857-2898.

Shipping

Standard shipping and handling: two-to-three-week standard delivery

All standard orders shipped Ground delivery.
Each item is shipped separately and may arrive several days apart.
Customers in Hawaii, Puerto Rico, and Alaska, as well as international customers must call our customer care team for shipping charges.

Level	1	2	3
Shipping methods	Ground	Second Day	Next Day PM
$0.00 – 15.00	$4.30	$15.50	$28.50
$15.01 – 20.00	$7.80	$16.70	$28.50
$20.01 – 50.00	$11.70	$23.40	$35.20
$50.01 – 100.00	$16.60	$30.70	$46.30
$100.01 – 150.00	$22.40	$46.80	$70.20
$150.01 – 200.00	$28.20	$58.00	$91.70
$200.01 – 300.00	$38.70	$88.00	$138.30
$300.01 – 400.00	$48.00	$102.30	$154.20
$400.01 – 600.00	$69.70	$147.40	$237.50
$600.01 – 800.00	$73.50	$154.20	$263.50
$800.01 and up	Free	$198.50	$278.60

What internet browsers can I use to access and order from this site?

The MIP Checks and Forms website supports the following browsers:

PC
IE 9 – 11 Download	Firefox Download	Chrome Download

Mac
Safari Download	Firefox Download	Chrome Download

Live Chat

Live Chat is available using the Chat Button to the right, during the following hours:

Monday – Friday: 7:00 a.m. – 7:00 p.m. (CST)

Saturday – Sunday: Closed

Email Us

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Email Address*

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Address

MIP Checks and Forms
PO Box 351280
New Braunfels, TX 78135

Phone/Fax

Phone: 1-844-857-2898

Fax: 1-800-362-5724

Customer Service Hours

Monday – Friday: 7:00 a.m. – 7:00 p.m. (CST)

Saturday – Sunday: Closed

*Limited Time Offer - Valid at MIP Checks and Forms. Use promo code ABSEC15 to receive 15% off your order when both high-security computer checks and envelopes are present on your order. This discount offer applies to MIP Checks and Forms products only. This discount is not applicable to Labor Law Poster Subscription Renewals. Discount does not apply to shipping. This offer cannot be combined with any other promotions, sales or discounts. Prices, specifications, and availability are subject to change without notice. MIP Checks and Forms reserves the right to limit quantities or refuse orders.